Help Centre

Here you will find a comprehensive collection of helpful articles ranging from product size guides to our shipping and return policies. If there is anything you can’t find, just call our friendly support team, they are always happy to help.


Contact Us

Our customer support team is here to help.

Phone
0800 066 5018
Email
[email protected]
Online Support Form
Online Support Form
Support Hours
Mon-Fri 9am-5pm GMT

Updating your details

You can update you details online through My Account.

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Resetting your password

If you have forgotten your password go to Forgot Password, enter your email address or Summit Club membership number and click on ‘Reset Password’.

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Product Information

Product Information

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Product availability

Product availability

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Product repairs

Product repairs

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Tent Pitching Instructions

Tent Pitching Instructions

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Sustainable practices

We promote sustainability in all areas of our business.

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Kathmandu Gear Stockists

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Can't find the answers to your questions?

Email
[email protected]
Facebook
facebook.com/kathmandu
Twitter
twitter.com/kathmandugear