International shipping

Contact Us

Our customer support team is here to help.

Phone
0800 066 5018
Email
[email protected]
Online Support Form
Online Support Form
Support Hours
Mon-Fri 9am-5pm GMT

We offer international shipping to many countries within Europe.

Summit Club members receive free international shipping to Europe 1 and Europe 2 countries on orders over £30. If you are not a current member and would like to receive this benefit, join Summit Club today.

The following is a list of countries we ship to, including estimated delivery times and cost:

  • United Kingdom
  • Europe 1
  • Europe 2

Delivery Charge

£4

Estimated Delivery Time

1-3 business days

Countries

Belgium, Denmark, France, Germany, Ireland, Luxembourg, Monaco, Netherlands

Delivery charge

£10

Estimated Delivery Time

5-9 business days

Countries

Austria, Spain, Finland, Greece, Italy, Portugal, Sweden

Delivery Charge

£15

Estimated Delivery Time

5–9 business days

Duties and customs

There is no import/export duties on goods shipped within the European Union. All goods shipped to EU countries already have the relevant VAT included.

Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask, or expect us to do any of the above. For details of Customs charges please consult your own Customs authorities for the latest rates.

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

When placing an international order with Kathmandu, the purchaser and/or the recipient are responsible for assuring the product can be lawfully imported into the destination country.

As legislation and policies vary widely from country to country, you should refer to your local governmental sources for confirmation. The recipient is the importer of record and must comply with all laws and regulations of the destination country.

International Payments

International orders from kathmandu.co.uk operate in pound sterling (GBP). The exchange rate is determined by international credit card providers or banks, who may add an additional processing or administration charge. The international credit card holder is liable for this.

Delivery times

If you are in a residential area please allow 5 – 7 business days for your order to be delivered to you. If you are in a rural area, it may be an additional 1 – 2 business days.

All international orders can be tracked via the UPS website www.ups.com .

For information on international shipping please visit our Delivery & Shipping page and Frequently Asked Questions page.

Can't find the answers to your questions?

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