Shipping is free for all orders over £30 made within the UK on www.kathmandu.co.uk. For all orders under £30, we charge a flat rate of £4.
We use Parcel Force services and can deliver to your home address, work or PO box anywhere in the UK. We do not ship to freight forwarders or international armed forces. If you have specific instructions for delivery, please include these when placing your order.
By ordering with www.kathmandu.co.uk, you grant our courier or postal service authority to deliver products on your behalf. You also release Kathmandu from all liability if an incorrect address is supplied or a parcel is stolen from your property after delivery.
Domestic shipping takes 1–3 business days, plus an additional 1–2 days for rural areas. These time-frames cover the processing of your order and delivery by our courier.
Someone will need to be present at the shipping address to accept the order. We cannot leave an order without a signature.
Click and Collect
If you can’t be at home to receive an online order, you can choose our Click and Collect option and pick it up from a store location most convenient to you. At checkout, simply select ‘Collect for free from a store’ and choose from a list of available stores.
For information on its delivery, see our Order handling & tracking section, below.
Orders placed after 12pm on a Friday or on the weekend will not be dispatched until the following Monday, or first available business day. Orders made within two days of a Public holidays or during busy sale periods may take up to an additional five days to be delivered.
For information on the delivery of you order, see our Order handling & tracking section below.
Shipping restrictions within the UK
Due to national legislation, some cannot be transported through our delivery provider. This includes (but not limited to) highly flammable items, aerosols, butane, blades, first aid kits, matches or any dangerous articles.
For further information, please refer to the Carriage of Dangerous Goods and Use of Transportable Pressure Equipment Regulations 2009 and check with our freight provider Parcel Force.